Need help with Application Form
Hi guys
I'm from UK, i have completed about 5, 6 application forms for retail shops (sell clothes etc) such as Marks & Spencer apart from the last sections where they ask about qualities and customer service etc. I don't know what to write :( I applying for a Sales Advisor/ Sales Assistant job and i am struggling to answer these kind of questions. 1. What qualities can you offer us? 2. Why do you want to work for us? 3. How would you provide a good customer service? Could anyone help me answer these questions please? Thanks |
These are very typical questions for a job interview. You are the only one who can answer these questions; okay, you can say that you are hardworking, dedicated, team player, like to sell clothes, with good customer service skills...
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To provide good customer service you have to be pleasant, nice, and patient, always smile, never disagree with a client, and always try to help the client or show him an alternative. That sort of thing.
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Thanks alot guys. I really appreciate it.
Lastly, somebody agency people asked me whether i have worked towards any targets while at work and i couldnt answer it properly at that time as i had never thought about this question before. This is the job description: Duties include: Assisting in the overall running of the department, providing an efficient sales service to customers, cash handling, operating fitting room, assisting customers with general enquiries/ complaints, display and movement and storage of stock. The job description is above and i dont know what exactly to write for this question. Have you ever worked to towards any targets? |
Your target could be to sell more than the previous sales rep. or to greatly reduce the complaints …. Be creative!
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